2009 Agencies Recognized:

2009 Winners:

Population fewer than 20,000 residents
RCMP Guysborough District – Canso Office, Canso, Nova Scotia, Canada;

Population of 20,001 to 50,000 residents
Wilson Police Department – Wilson, N.C.;

Population of 50,001 to 100,000 residents
RCMP Kamloops – Kamloops, British Columbia, Canada;

Population of 100,001 to 250,000 residents
Gainesville Police Department – Gainesville, Fl.;

Population of 250,001+ residents
Minneapolis Police Department – Minneapolis, Minn.

2009 Finalists:

Population fewer than 20,000 residents 
Suwanee Police Department – Suwanee, Ga.;

Population of 20,001 to 50,000 residents
Herndon Police Department – Herndon, Va.;

Population of 100,001 to 250,000 residents 
Garland Police Department – Garland, Texas;

Population of 250,001+ residents
Santa Ana Police Department – Santa Ana, Calif

Homeland Security Special Mention: 
Kochi City Police, Kochi City, Kerala, India


“Cisco is once again proud to be associated with the extraordinary efforts of these agencies who have distinguished themselves globally for their achievements in community policing,” said Morgan Wright, Global Industry Solutions Manager for Cisco and executive sponsor for the Community Policing Awards. “The power of collaboration in public-private partnerships is essential to solving community issues, and we’re proud to be part of this outstanding awards program.”

Agencies and officers who wish to learn more about innovative ways to reduce crime, build trust in their communities, and improve community quality of life, are encouraged to visit the new IACP/Cisco Community Policing Web site: www.iacpcommunitypolicing.org. On the site, you can list your agency as a community policing agency and link back to your own Web site. You can upload your own videos, information about your agencies, and post notices of meetings and activities your agencies and citizens are participating in. There are forums and resources for community policing practitioners, both sworn and civilian, which are an opportunity for you to learn more about community policing, look for new ideas, and to secure help from your peers around the world.

Agencies wishing to submit their initiatives for the IACP/Cisco Community Policing Award for a chance to be recognized can do so by going to www.iacpcommunitypolicing.org, registering, entering your agency information and viewing the Community Policing Award process videos.

About The IACP

The International Association of Chiefs of Police is the world’s oldest and largest nonprofit membership organization of police executives, with more than 19,000 members in more than 100 different countries. IACP’s leadership consists of the operating chief executives of international, federal, state and local agencies of all sizes. For more information, go to www.theiacp.org.

About Cisco

Cisco (NASDAQ: CSCO) is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at www.cisco.com. For ongoing news, please go to http://newsroom.cisco.com.


2009 Winners


Under 20,000

Royal Canadian Mounted Police (RCMP), 
Guysborough County District, Canso Office
P.O. Box 187
230 Main Street

Canso Guysborough County
Nova Scotia BOH 1H0

Contact: Corporal William E. Brydon, District Commander, Canso
902.366.2440 (t); 902.366.2440 (fax); bill.brydon@rcmp-grc.gc.ca

Creating a successful, long-term initiative to address youth crime problems in a depressed economy summarizes the noteworthy community policing effort undertaken by the Royal Canadian Mounted Police (RCMP), Guysborough County District, Canso Office. In the early 1990’s, the Town of Canso, population 1,000, was devastated by the collapse of the Atlantic Ground Fishery, which was its major industry. Youth began disengaging from a pro social life and began to utilize crime, substance abuse, and violence to escape their existence. The Canso RCMP organized a working group of community agencies and citizens to problem solve the issues facing their youth, thus creating the Eastern Communities Youth Association (ECYA).

The Association determined they would start a Youth Center that would 
offer educational programs addressing the alcohol and drug issues as well as creating positive activities and alternatives for youth. The Canso Academy donated space in their building for the Youth Center. Through ECYA and Canso RCMP’s tenacity, time, and creativity, they have sustained this program, that started initially from grant funding, and created a self-sustaining, community-supported effort through an annual citywide fundraiser. Results from follow-up surveys in 2004, 2006, and 2009, compared to data from the initial 1999 youth survey, show that while youth still identify drugs, alcohol use and boredom as problems, the Youth Center and the Canso RCMP have successfully impacted the juvenile crime rate to achieve a 70% 
crime reduction from 2008 to June 2009 and an overall reduction of 75% since 1999.
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20,001 to 50,000

Wilson Police Department
120 N. Goldsboro St.
Wilson, NC 27893

Contact: Chief Harry Tyson
252.399.2317 (t); 252.399.2346 (fax); htyson@wilsonc.org

A targeted community policing approach can be seen in the successful Snowden Drive Initiative implemented by the Wilson Police Department. The selected target area stretches across four city blocks, with 139 lower income houses with a high percentage of renter occupancy. The housing consists of single or duplex dwellings that historically have been plagued by violence, property crime, and substandard living conditions. Through a residential survey, the police department determined that gangs and drug activities were the resident’s primary crime concerns. Survey results also revealed citizens did not trust the police and believed that neither the police nor the property owners cared about their neighborhood. Thus, this community policing initiative focused not only on addressing crime problems, but also on re-building strained relationships.

The Wilson Police Department mobilized this community through the assistance of My Brother’s Keepers, a group comprised of clergy members from local churches. This group played a significant role building a partnership between the community and the police to work jointly on crime problems and enhancing relationships and communication. Police worked with rental property owners and managers to encourage lease reviews and on holding renters accountable for their actions. The clergy group and other local law enforcement and service partners concentrated on youth truancy and drug violations, as well as on educating the community on the signs of gang recruitment.

In a follow-up survey, the results showed a 90% approval rating for the police, with a 38% reduction in calls for service from 2007 to present. The Wilson Police Department attributes their success to three things. First, never underestimate the community’s desire to reside and raise their families in a safe, model community. Second, the local clergy were the strongest organized link to the community, which made the Snowden Drive Initiative successful. Lastly, police transparency is the greatest tool for collaboration because it keeps the organization “open” and approachable to everyone while building trust. 
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50,001 to 100,000

Royal Canadian Mounted Police (RCMP), 
Kamloops Detachment

170-395 Penno Road
Kelowna C.C. 
British Columbia, Canada

Contact: Superintendent Jim Begley
250-828-3002 (t); 2508283227 (fax); jim.begley@rcmp-grc.gc.ca

After years of increased law enforcement in an area filled with high crime, violent criminal activity, and gang members, police found that there was no improvement. The Kamloops Detachment of the Royal Canadian Mounted Police (RCMP) decided on taking a more comprehensive community policing based approached to addressing this problem and created the Prolific Offender Initiative. This successful initiative utilizes interdiction and prevention strategies to eliminate habitual offenders, whom they found were creating the majority of crime problems. In 2006, they applied evidence-based principles and with the aid of university students, identified trends and characteristics of habitual offenders, which resulted in a profile of the most active criminals in the community.

The RCMP worked with prosecutors, corrections, parole and other enforcement agencies to be more proactive in enforcing court imposed and enforceable actions. They also developed the program called Prolific Offender Management, which was created to transition the offender to a healthier and more productive lifestyle. The Management team is comprised of community treatment providers, corrections, parole, probation, and other agencies that can support the offender in this transition. Examples of other strategies in the Crime Reduction Initiative included the Bait Car Program and the Safer Schools Program.

They attribute their success to community policing for developing a long-term change in the community’s safety by: (1) forming community partnerships, (2) engaging in problem-solving activities, (3) rebuilding community trust in the police, (4) redeploying officers by taking them off the road to concentrate full-time on problem-solving efforts and, (5) empowering officers to “think outside the box”. These strategies resulted in a 64% reduction in their top 5 property crime benchmarks and a consistent 30% decline in calls for service, within a 24-month period. In addition, there was an 80% increase in offender custody time, with 32% receiving counseling or rehabilitation, 20% working full-time, and 4% attending school for upgrading and trades training for the prolific offender. Kamploops RCMP attributes their success to academic analytical research and the right partners that have brought a long-term change in safety and quality of life for citizens.
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100,001 to 250,000

Gainesville Police Department
721 NW 6th Street
Gainesville, FL 32601

Contact: Interim Chief Tony Jones
352.393.7501 (t); 352.334.2504 (fax); jonestr@cityofgainesville.org

In 1987, the Gainesville Police Department took notice of the disproportionate number of arrests among young African American males, who were often lost in the cycle of recidivism. Realizing that increasing enforcement and arrests were not the solution, Sgt. Tony Jones, Mr. Richard Baxter (a counselor at the Corner Drug Store), and Ms. Rosa Williams (Community Activist and Chairperson of the Black on Black Crime Task Force) decided they must address the underlying conditions that give rise to this issue in order to make a difference. Starting out with their own out-of-pocket funding, over the past twenty years they have built the successful Reichart House Youth Academy.

Through their mobilization of partners from numerous state and local government agencies, schools, clubs, and community members, they were able to raise and construct a $700,000 facility that provides opportunities for these youth, including tutoring, life skills, vocational skills, leadership training, mentoring, performing arts, music and video production, and educational field trips. To date there are over 600 graduates from the Reichart House. By their own estimates, the successful transition of Reichart House graduates have saved the criminal justice system, an estimated $11,520,000 per year by helping these young men find a more meaningful purpose than a life of crime. The Reichart House enjoys a 100% graduation rate for students involved in the program and 90% success rate in job attainment after graduation.

The lesson learned—it is never too late to reach out to at-risk juveniles and the Reichart House Youth Academy is a good example of how community partnerships, time, commitment, creativity, and tenacity can lead to great accomplishments. 
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Over 250,000

Minneapolis Police Department
350 S. 5th Street, Room 130 City Hall
Minneapolis, MN 55415

Contact: Chief Timothy Dolan
612.673.3559 (t); 612.673.3559 (fax); Timothy.Dolan@ci.minneapolis.mn.us

With over thirty years experience in implementing community policing, the Minneapolis Police Department has creatively built upon their extensive network of partnerships to launch the Court Watch Initiative. The Minneapolis Police Department formed their first Court Watch group when they found an increased homicide and violent crime rate in an urban Native American community, called the Little Earth of United Tribes. Through an analysis, they found that a small number of chronic offenders were committing the majority of these crimes, and if released without conditions, they would continue to prey on victims and commit more crime.

The Court Watch group is comprised of county and city prosecutors, probation officers, homeless outreach workers, mental health workers, community activists, security officers, shelter representatives, and business representatives, who have built a highly successful approach to monitoring and adjudicating habitual offenders, as well as rehabilitating the offenders. They focus their efforts on holding the court system accountable. They meet to evaluate the offender’s crime pattern, develop police strategies for the offender, as well as to determine support resources, such as housing and mental health treatment, in the hopes of reducing recidivism.

The Court Watch group makes recommendations to the judge, which includes mandated counseling and treatment, geographical restrictions or longer prison sentences. If a more stringent sentence is sought, the group will mobilize “several thousand community members in each precinct” to write impact statements regarding the offender in the community and submit them to the judge. Minnesota law mandates the judge to give these letters consideration in the final ruling. After a 69% reduction in crime in the Little Earth Court Watch area, they have successfully expanded the Court Watch Program to eight other areas throughout the city plagued by high crime and chronic offenders. The program overall has resulted in reduced recidivism, reduced crime in the targeted areas, and an increased sense of safety in all participating communities.
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2009 Finalists


Under 20,000

Suwanee, Georgia Police Department 
373 Buford Highway
Suwanee, GA 30024

Contact: Chief Mike Jones
770.945.8995 (t); 770.945.2985 (fax); mjones@suwanee.c

The City of Suwanee experienced a 262% growth in its population from 1990 to 2000. Due to this rapid increase, the police department’s ability to interact with residents and address problems had dwindled and “officers were becoming increasingly isolated from those whom they were charged to serve and protect.” To get back to the importance of good proactive community policing that is responsive to the needs of citizens, Chief Jones implemented the Police & Citizens Together (PACT) Initiative in 2002. PACT is a customized approach in which each Suwanee neighborhood has an assigned officer to act as a personal liaison. The primary goal of the officer is to get to know the residents and to engage in problem solving activities to address crime and safety issues, to improve the citizen’s quality of life.

The officers’ responsibilities include attending the Home Owners Association meetings three times a year; open and maintain lines of communication with citizens; and to know the neighborhood, its residents, the vacant homes, and seniors or special needs residents who may need additional assistance as well as the vehicles that belong in the neighborhood. This personalized policing approach includes residents having the officer’s cell phone number to call directly with concerns. Success in reaching out and building neighborhood relations through PACT shows in their 94 residential meetings held in 2008 and their expansion to 400 businesses. The efforts of PACT have resulted in a lower crime rate. Most importantly, the citizens report feeling safer and appreciate their ability to access their officer quickly. PACT demonstrates an affective strategy in building citizen networks for problem-solving efforts in a fast growing community and where the citizens have become the eyes and ears for the police. 
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20,001 to 50,000

Herndon Police Department
397 Herndon Parkway
Herndon, VA 20170

Contact: Chief Toussaint E. Summers, Jr.
703.435.6841 (t); 703.437.4516 (fax); toussaint.summers@herndon-va.gov

The City of Herndon, impacted by the mortgage lender crash as was many other U.S. cities, watched their community transform into an area with over 300 foreclosed homes. These abandoned homes significantly affected the quality of life for neighboring residents. Many of the abandoned homes were unsecured and sustained heavy damage. Besides the lack of physical maintenance and appearance of the home and lawn, a host of criminal activity was often occurring inside. These circumstances culminated in a significantly high volume of calls for service. In response, the Herndon Police Department formulated a community policing strategy that resulted in the creation of the Home Foreclosure Checks Program.

In early 2008, the police department collaborated with zoning, public works, realtors, bankers, and homeowner associations (HOAs) to design a program that reduced the number of illegal activities in these foreclosed homes as well as addressing the care of these unkempt properties. They identified bank owners and worked with them to secure the properties. The HOAs volunteered to maintain the vacant homes’ lawns. This program successfully reduced calls for service to abandoned homes by 65% in one year. To recover the costs of the Home Foreclosure Checks Program, bankers had to comply with a town ordinance that required restitution for services rendered to the home before a realtor can list the property for sale. Through this community policing effort, in one year’s time, the Herndon Police Department has significantly improved the citizen’s quality of life, created a safer city, reduced police calls for service, and recovered expenditures for their efforts. 
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50,001 to 100,000

No finalist.

100,001 to 250,000

Garland Police Department
1891 Forest Lane
Garland, Texas 75042

Contact: Assistant Chief Steve Dye
972.205.1683(t); 972.485.4803 (fax); dyes@ci.garland.tx.us

Garland, Texas has a population of 240,000, with a 43% being of Hispanic decent. Many of the residents speak little or no English, some are not U.S citizens, and from their country of origins prospective, often view police as corrupt and untrustworthy. Thus, when Hispanic residents are victimized they are often fearful to report crime. In addition, officers were not as sensitive to these cultural differences as they could have been. The Garland Police Department, confronted with growing tensions with the Hispanic community, knew that community-policing strategies were the best approach to address the problem, and they created the Unidos program.

Unidos is comprised of a group of key partners, consisting of police, Hispanic community leaders and associations, schools, the Hispanic Business Chamber of Commerce, and interested citizens. These partners came together to develop and hold monthly community sponsored events. Along with creating a social atmosphere, complete with food and music, they invite speakers to present on topics that are interesting and focused on improving the quality of life for the Hispanic citizens. Topics include crime prevention, banking, city ordinances, traffic laws, vehicle licensing processes, access to community services, and how to report a crime. Police attend these functions and act as a resource by providing information on laws and crime prevention strategies informally and through presentations in the attendee’s native language. Through the Unidos program, the Garland Police Department is successfully building and working to improve relationships with the Hispanic community. It is an ongoing effort as new people settle in Garland, but through Unidos, the Garland Police department is working towards building a safer community, with residents who trust and report crime to the police, as well as a police force that better understands the citizens they serve. The program has been so successful it has been adopted by numerous other police agencies in the area.
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Over 250,000

Santa Ana Police Department 
60 Civic Center Plaza M-18
Santa Ana, CA 92701

Contact: Chief Paul M. Walters
714.245.8003 (t); 714.245.8770 (fax); pwalters@santa-ana.org

Over the past 30 years, the Santa Ana Police Department has been confronted with drug dealing, gangs, and high crime in a blighted area called the Townsend Street neighborhood. Capitalizing on a major federal indictment against key figures linked to organized crime in and around Townsend Street, the police mobilized the community for long-term change. The community policing partnership extended to the adjacent Raitt Street neighborhood. Thus, the mobilization of the Townsend-Raitt Task Force occurred and is comprised of diverse representation of agencies and citizens designed to achieve three objectives: (1) to make physical improvements to the properties, (2) to reduce crime and sustain that reduction through education, and (3) to involve residents in a combined effort to 
create a safer community.

A neighborhood that at one time felt threatened to report crime as reflected in “no snitching” messages from gang members, are now reporting suspicious activity and crime. Most notable are the visible signs of transformation, such as renovated buildings, playgrounds and community gardens, as well as the elimination of alleyway graffiti. Between 2007 and 2008, calls for service for disturbances went down by 27%, narcotics by 29%, parking complaints by 85%, and weapons related incidents by 84%. In addition to the reduction in crime, this partnership has resulted in a new sense of 
community pride and increased collaboration with the police. This transformation now has residents thinking about changing the name of their neighborhood as a signal to all that it is now a safe and vibrant area to live. 
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Homeland Security Special Recognition

Homeland Security

Kochi City Police Department
Commissioner of Police
Kochi City, Kerala, India 
Contact: Chief Manoj Abraham
91-9447094770 (t); 91-484-2394469 (fax); Manojabraham05@gmail.com

Community policing was instrumental for the Kochi City Police to change public perception of the police as described by Chief Manoj Abraham, “…from a necessary evil to a friend and partner.” Over the years, the police have worked to transform their image from its colonial legacy of being reactive by catching criminals and exercising fear among the citizens as the primary crime control strategy, to one of “bringing policing to the doorsteps of the people” and working with citizens to solve public safety problems through community policing. Kochi City Police officers, under the progressive leadership of Chief Abraham, demonstrate the impact and transformative power community policing can have on achieving public safety goals.

Through an initiative called ‘Janamaitri’, the collaborative efforts of the Janamythri City Committee and the Janamythri Police Station Level Committee have developed, planned, implemented, and monitored over 10 various community policing related strategies this past year. These committees are comprised of police officers, citizens, residential associations, local level leaders and stakeholders, such as charitable organizations. Examples of unique approaches are the Police-Manpower Association Action Program to address travel visa cheating cases. This program has demonstrated a 70% reduction in the number of cases of fake, overseas visa recruitment into their area, which has helped to reduce the number of individuals entering the country for possible terrorist activities. Kochi City Police also initiated Aspirations, a mega campaign utilizing celebrities from all walks of life to portray the ill effects of terrorism in an artistic way, thereby encouraging citizens to be vigilant against terrorism and report any suspicious activities. They created a toll-free Terrorist Reporting Hotline where people can anonymously report suspicious activity 24/7.

Another example of their initiatives is the crime prevention strategy Stree Suraksha Sandesam, which is an educational initiative for women to prevent them from being cheated or duped by nearly 30 types of unethical business practices that are used to target them in the community. Evidence of the effectiveness of these newfound community policing based activities has culminated in a 38% drop in crime rates after one year of implementation and assisted in helping to make the area better prepared to address terrorism.
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